Harare (Chisipite): 04 490047 | 04 490108 --- Harare (Avondale) 04 255 749 --- Harare (Groombridge) 078 313 8437 --- Bulawayo (Belmont) 078 313 8225
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Dear Sir/ Madam

RESPONSE is a unique security system in Zimbabwe comprising of 3 essential services all in one:


It can be installed in your home or office providing it is within the Northern Suburbs, The Response Area.

Basically, the SECURITY team will react immediately to your distress signal, which is sent from the panic button, or cellphone app, directly to a computer in the vehicle, using existing cellphone tower networks. The computer will already have stored all your information, (name, address, access points, number of residents/dogs etc.). They will immediately start driving to your property and will try and contact you by phone. If you are not available to speak to them they will just enter your property. There is also an option to have the reaction vehicle fitted with your gate remote signal so they can open your gate and drive straight in rather than wasting precious time climbing over the gate with a ladder. This vehicle is monitored at all times via a tracking system, which prevents any abuse.
The teams are fully trained by Rolf Valley Gym in combat take down procedures and carry all the relevant security equipment to assist them.

If the MEDICAL team is required, there is an option to call an ambulance either on the app or through the panic button and reaction vehicle. This medical service is provided by ACE Ambulance service. If you are on a medical aid plan then it should be covered. If not, then there is a $150 call out fee, payable to Ace. This is not payable immediately as Response has an agreement with the ambulance service so as not to inconvenience the person in time of need.
The response teams are trained first aiders and hold advanced and ambulance technician qualifications approved by ACE/Emras Abulance Training School. The response teams will carry out first aid whilst the ambulance is enroute.

If the FIRE service is required, the fire engine will immediately attend to the crisis whilst City of Harare is on the way. This vehicle is equipped with on board water and foam tanks fire extinguishers. The fire tender is capable of drawing and pumping water simultaneously from the swimming pool or nearby water source to continue the fight, if necessary. Once City of Harare arrives on the scene they will take over. The response crews have certificates in fire fighting and burn management.

If the RECOVERY service is required, a recovery vehicle will be sent to offer Road Assistance and Recovery within the Response area at no charge If outside of the area a nominal fee will be raised. 

There is an app that can be installed on your android phone and can be activated to call for security, fire or ambulance assistance.

If you do not have a current alarm system of any kind in your house then we will install one at no cost. This system can be expanded later if you require further alarms on the property as it’s the basic core of an alarm system.

The remotes have a 50m range but this can be affected by buildings, trees etc.

There are three packages available:
1) The Full package. The response system is connected to existing alarm and two free APPanic numbers. $144 per 3 months.

2) The Panic System. We install our own system and you will recieve two mobile numbers for the APPanic. $114 per 3 months.

3) The APPanic only. $45 per 3 months

If you already have a panic alarm system with another organization and wish to change, then we are happy to discuss and waiver part of the monthly payments that you have already paid, until the takeover.

There is a link available where you can read the agreement and possibly sign up if you are interested or you can complete the forms that I have on hand if you prefer not to do it on the net. I can send you the link if you are interested.

In time, with more members, this Response service will be expanded into other areas therefore making the reaction area greater.

Obviously, there is also a huge range of other security systems equipment and services available through the company, so if you need any information regarding this please let me know.
Once you are a member the company will be in a position to assist you with your entire security portfolio.

I hope this answers some of your queries but I am also very happy to meet with you and discuss further.


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This product was added to our catalog on Monday 31 October, 2016.

PJM Response
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